An interactive e-learning course for the recruitment of persons in the ARD standards database  
Jasmin Casarano (Technische Hochschule Köln / NDR, Hamburg)

"Automate the boring stuff..." MES (Metadata Extraction Script) – software application for the automated formal extraction of manuscripts  
Stefan Merl (Hochschule Darmstadt / BR, München)

Ticket to the future – Design of a ticket system to optimise the IDA Infodesk  
Lena Cara Wernhöfer (Hochschule Darmstadt / SWR, Mainz)